Privacy policy

Your name, email, purchase history, and saved resources. Payments are handled by our payment processor; we never store card details.

You can purchase without creating an account. We store your purchase email, order details, payment status, and a protected purchase-access record. Resend delivers your private access link by email after confirmed payment. The link expires after 30 days; individual file links expire after five minutes. Keep your access email private. You may add a guest purchase to a parent account with the same verified email. For guest data or expired-link assistance, use our tracked support form.

We do not create child accounts. The learning planner never asks for a child's name, birth date, school, or diagnosis.

We store the subject and message you submit, your account identifier, request status, and timestamps. Authorized support staff can see your account email to help resolve your request. Staff access and updates are recorded. Partners do not receive support requests or requester email addresses.

Please do not include children's names, birth dates, schools, diagnoses, IEPs, or schoolwork in support requests. Automated keyword checks flag possible sensitive details for staff review; they cannot detect every personal detail. These checks do not send your message to an AI service.

From your account, you can export your account information, purchases, saved resources, learning plans, and support submissions. You can also submit an account deletion request for support review. Submitting a request does not immediately delete your account. Records required for legal, accounting, or fraud-prevention purposes may need to be retained.